Everyone here was so warm & friendly! My family and I visited this store while in port during a cruise. It had been a long day for our hungry and cranky 7 year old daughter. The ladies here took time to talk to her and turned her attitude around and had her laughing in no time! She received a beautiful necklace that she has been attached to ever since. They have a very beautiful and diverse selection of jewelry from local artisans as well, I ended up with unique porcupine quill earrings. My husband wanted a totem pole while on our trip and picked out a replica at this store. While they were more than willing to sell him whatever he picked, we were helped to appreciate the value and workmanship of purchasing an authentic totem pole from local artists. We ended up leaving to go grab a bite to eat and returned later. They remembered us and even remembered the authentic totem my husband was drawn to. We are very happy with the one we ended up bringing home, it is beautiful and has meaning behind it. All of the ladies here were so friendly and helpful. The store had a family-like feel and made us wish we lived closer in order to be able to visit again. Thank you so much for being a memorable stop on our wonderful trip! I had purchased several very nice Alaska made gifts and unfortunately one piece did not make the trip home very well. Actually it was glass and it cracked from the insufficient packaging. We had given it as a gift so it was quite embarrassing when our friend opened it. I called the store and spoke with the manager Lauren and she was as sweet and concerned as can be. After I emailed Lauren the picture she immediately checked her stock and found she had two sizes in stock. She recommended that I take them both as a set. They arrived within a few days and when I asked her what I owed her store, she told me there was no charge due to the inconvenience. That in my opinion is customer service working at 110 % Caribou Crossing of Juneau Alaska is a shop that I highly recommend.
Caribou Crossings is a US Store based in Juneau, Alaska. Caribou Crossings is located at 387 S Franklin St, Juneau, AK 99801, USA.
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