The Four Points in Juneau is a fantastic hotel. It's within walking distance of lots of shops and restaurants and it has great water views off one side of the building. Some of the hotel is new and renovated, and while the rooms still show age in some parts, they're cozy and warm. The beds are fantastic. The Four Points is a good choice for hotels in Juneau. I liked that it isn't smack dab in downtown Juneau but close enough that you can walk to everything. The room was spacious and had everything that I needed for my trip (business). The bed was comfortable and the bathroom was clean. I had the mountainside view. It probably wasn't as good as the seaside view but the view was still nice. I was bitten by some kind of bugs that the management assured wasn't bed bugs. The continuous bites made it incredibly difficult to sleep. I showed them the bite marks and they told me it was because I had the window open which I did not my entire stay. It is however conveniently located which stinks because I'm not staying there again when I travel for work. The room was clean and the bed was comfy. That's all the good I can say. There are no brochures or any info on local things to see or places to eat, no TV guide or indication of which channels are available, and no phone guide. I asked for a microwave and didn't get one until 6 hours after my request. Then there was no place to put it so I pulled the luggage rack out of the closet. However, the cord wouldn't reach so I requested an extension cord. 2 days later I got back to my room late and the cord wouldn't fit the microwave because it was for 2 prong only. When I explained that to the front desk, they said it was too late to get the right cord because it has locked in an outside shed. The lady at the front desk suggested I set it on the floor under the table so I could plug it in! I'm 55 years old and have bad knees, but in order to use the microwave I had to crawl under the table. I was there for 6 nights and this situation was never resolved. The customer service at this hotel is terrible! I quit trying to get ahold of the front desk with the room phone because they seldom answered, so I used my cell. I was in town on business and will definitely tell my company to never book here again! This hotel has the most comfortable beds of any hotel I've stayed in. I don't think the heat worked in my room, however I was fine after I put on pajamas and got into bed. Another guest woke me up at 2am yelling profanities at someone.
Four Points By Sheraton Juneau is a US Lodging based in Juneau, Alaska. Four Points By Sheraton Juneau is located at 51 Egan Dr, Juneau, AK 99801, USA.
Please contact with Four Points By Sheraton Juneau using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Four Points By Sheraton Juneau opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Juneau