Terrible service, no accountability, mgr. uninvolved.breakfast a joke, no cleaning service for a week. Had to get toilet paper at desk every other day. Thank God we had things to do as not to have this place ruin whole vacation. Took Kids out to early lunch everyday as there was no milk for cereal, no muffins etc. most days. Desk help always had an excuse with no way to help. No follow-up on complaints, no manager call to us when asked to call about our service. Icing on the cake, shuttle to airport on last day and they forgot us. The gal at desk, young person said sorry they didn't read your name, I can call you a taxi or you can walk there, it is only 10 minutes!!! Ridiculous! Incompetent and inconsiderate staff. Don't expect anyone there to go out of their way to help you. Room smelled like 1,000 meals had been cooked in it. Had to leave and check into the Travelodge down the street. That was a good move. good place to stay... helpful staff. spotty wifi though It was fine. Not great. But fine. Room was nice sized. Decent kitchen. It was a non smoking room but smelled of smoke. Parking bad. Heater was difficult to control. Price was far too high. But it's Juneau and you don't have a lot of options. So. Three stars... Just okay. The room was excellent and clean. I liked having a working kitchen available even if I didn't use it. The breakfast was good for a continental offering. The only negative was the exterior which looked old and in need of repair.
Frontier Suites Airport Hotel is a US Lodging based in Juneau, Alaska. Frontier Suites Airport Hotel is located at 9400 Glacier Hwy, Juneau, AK 99801, USA.
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