Worst experience I've ever had renting a car. The vehicle was OK. Returned it in perfect condition. THREE WEEKS after the return of the car I received an email about some alleged damage I am required to pay for. This is irresponsible, inappropriate, and unprofessional business practice. This company deserves a NO STAR rating. I will never rent from AVIS again , nor will anyone in my family, friends or business. If you plan to rent from this location I suggest you DEMAND the agent get off his butt and inspect the car PRIOR to you leaving the property. Ineke Ashey Boise, ID I dropped a car off there today 8/11 at around 4:30pm and the lady working was so lazy and seemed unthrilled to be there. Terrible customer service. Plus a three day rental for $417 is insane. Re-think your hiring techniques for customer service. FAt My auto insurance company set up a rental car with Avis and had nothing but trouble. Avisy received the contract but because it did not list a dollar amount even though they were told they would be reimbursed 100%, they refused to rent to me. My representative explained that because rates are different, they do not put a dollar amount and mark the box stating that I have no out of pocket expenses. My insurance co is now trying to locate a different rental car company to work with.
Avis Alaska is a US Car Rental based in Juneau, Alaska. Avis Alaska is located at 1873 Shell Simmons Dr, Juneau, AK 99801, USA.
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